COVID-19 Update

Through the month of May we will continue to provide all Kidslink Neurobehavioral services via telehealth.  These services include appointments with our physician, NP, Psychologists, BCBAs, OTs, PT and Speech therapists.
We are continuing to monitor local, state and federal guidelines and mandates for the most up to date guidance and information.  We are working to secure all the appropriate Personal Protective Equipment to ensure the health and safety of our clients, students and staff.
Another update will be provided on our progress and plan for direct services on June 1.
We appreciate your patience and are eager to see you again!
Please contact Katrina Mullen, Director of Operations, at with any questions.
Stay safe and healthy!

All appointments will be changed to a telehealth platform. This includes appointments with our physician, NP, psychologists, BCBAs, OTs and Speech therapists. We will work closely with you to try to make this transition as easy and productive as possible for your child.

Our full medical, psychological and therapy teams remain available to support your child’s healthcare needs. Please feel free to request refills and call with questions as usual.

Thank you for your patience as we navigate this uncharted experience. Attached are some links that may be useful for talking with your child:
My Story About Pandemics and the Coronavirus
What Is The Coronavirus?
Coping with the Covid-19 Pandemic, Resources for Individuals and Families
Coronavirus-Clear answers for all kids 

Mini Med Tune-ups

Is your child having more difficulty with anxiety, aggression or Self-injurious behaviors during the COVID stay-at-home orders? Are you having difficulty with getting an appointment with your specialist during this busy time? We are happy to help! Dr. Nevada Reed and Nurse Practitioner Amanda Bettis are available for consultative “Mini Med Tune-Ups” to support you and your child .

Mini Med Tune-Ups are:

TIMELY - We should be able to accommodate your child within 7-10 days of request. Appointments will include a 15 minute phone interview with our RN to get background information. This will be followed by 15 minute telehealth appointment with Dr. Reed or NP Bettis.
CONVENIENT - Your appointment will be on a HIPAA- compliant telehealth platform. Internet connectivity is required for the appointment.
PROBLEM DIRECTED - Our goal is to assist with urgent adjustments that are needed for treatment of a specific, previously diagnosed problem, such as anxiety, aggression or SIB.
CONSULTATIVE - We recognize that many hospital-based specialists are being temporarily pulled into in-patient care. Any suggested changes will be relayed back to your regular provider for ongoing care.
COST CONSCIOUS - Our practice is private pay, but these appointments will be at a reduced cost of $60. In addition, you are eligible to get a Health Claim Form to submit to your insurance for reimbursement if you are allowed to use out-of-network providers.

If your child has more complex medical needs or you would like ongoing services, we are happy to schedule you for a more traditional new patient appointment.

New App!                                                   

We are excited to make available to KidsLink families, a free mobile app called VX, developed by Cleveland’s own technology company, vitalxchange. VX will connect our family via a mobile app, so that our families can support each other, share experiences, and help each other thrive.

We felt strongly that under the present situation of mandatory social isolation due to COVID, our families will find it very useful to have a community like VX.

You can download the app using the following link: vitalxchange VX mobile app Your referral code is KIDSLINK, which may be needed when you first sign up. The app is free to download.

Here’s a link to a brief explainer video describing the VX app. Feel free to visit vitalxchange’s website to learn more about the Company.

Give it a try and let us know what you think. 

The KidsLink Team